Saturday, April 23, 2011

KPO Industry Of India Must Be Innovative

In this column, Perry4Law and PTLB have discussed how innovation can help the knowledge process outsourcing industry of India. KPO industry of India is still maturing but the challenges for it in future are very diverse in nature. KPO Service Providers of India must keep their KPO Services Flexible, Innovative and Contemporary, says Praveen Dalal, Managing Partner of New Delhi based ICT Law Firm Perry4Law and CEO of PTLB.

Knowledge process outsourcing (KPO) is a field that requires tremendous expertise and specialisation. While the business process outsourcing (BPO) can be successfully carried out with little expertise, KPO on the other hand requires domain specific expertise. This is the reason that very few KPO providers are available for domain specific KPO services in India and world wide.

KPO in India has yet to pick up the speed. While LPO and KPO in India are witnessing a tremendous growth yet Techno Legal KPO in India is almost missing. At Perry4Law and Perry4Law Techno Legal Base (PTLB) we provide world class Techno Legal LPO and KPO Services. We also have the privilege of being the Exclusive Citizen to Government (C2G) LPO and KPO Provider of India.

Two of our “Exclusive Specialties” are Techno Legal LPO and KPO Services and Techno Legal Innovative KPO Services. We provide KPO Services for novel Policy and Strategy areas that are still unexplored.

Times again Governments around the World come across situations that require immediate, novel and suitable solutions. The Innovative KPO Services of Perry4Law meet these requirements. We provide unique Policy Formulation and Legislation Making Support to Governments across the World. Further, we also provide Techno Legal Support for Law Making and Training of Parliaments and Legislative Bodies across the World.

Of course, qualitative services also come at a cost higher than traditional BPO services but for “High Value Projects” and where much is at stake, costs should not be the consideration.

Perry4Law and PTLB also provided KPO Services along with Techno Legal Skill Development Trainings. Techno Legal Research, Training and Education are also the Specialty of Perry4Law and PTLB. Exclusive Techno Legal Cyber Forensics Research, Training and Education Centre of India and Cyber Security Research, Education and Training Centre of India are also providing Techno Legal KPO Services.

In short, our “Core Strength” lies in Adaptability, Flexibility and Innovativeness. We see an enhanced role and activities in the near future and for the same we may need suitable Partners and Collaborators. Interested Persons or Institutions may send their proposals to us.