Online dispute resolution (ODR) and technology dispute resolution (TDR) are issues that have not been explored much by India. Even alternative dispute resolution (ADR) mechanism has also not been explored to the maximum possible extent in India.Further, there are very few ADR and ODR service providers in India. However, when it comes to technology dispute resolution and techno legal dispute resolution services, there are only handfuls of ODR service providers in India.
Perry4Law and Perry4Law Techno Legal Base (PTLB) are providing the exclusive techno legal ODR and technology dispute resolution services in India. However, both ODR and Technology Dispute Resolution requires a National Policy for effective use in India, says Praveen Dalal, managing partner of Perry4Law and leading techno legal expert of India.
Presently India has no policy in this regard. Realising the same, Perry4Law and PTLB have provided the exclusive Technology Dispute Resolution Policy of India, informs Dalal.
The policy covers issues like legal standards of ODR, international harmonisation of ODR, cross border technology dispute resolution, cross border e-commerce dispute resolution, etc.
The policy has also suggested bringing suitable amendments in the arbitration and conciliation act 1996 that is the sole ADR law of India.
The policy has arranged and assembled all the possible information that Perry4Law and PTLB have shared in this regard so that individuals and international organisations like United Nations, United Nations Commission on International Trade Law (UNCITRAL), World Intellectual Property Organisation (WIPO), World Trade Organisation (WTO), etc can be benefited from the same.
Let us hope the Law Ministry of India in general and international organisations like UN, UNCITRAL, WIPO, WTO, etc would consider the same while formulating national and international policies, norms and regulations.
