Draft Electronic Service Delivery Bill, 2011

This is the updated version of my previous article on similar topic. Electronic services delivery is a very effective method of transparent, efficient and timely delivery of public services. However, it is also a complicated procedure that has to take care of many techno legal aspects.

Electronic services delivery or e-delivery in India cannot succeed till it is operating both ways, i.e. from government to citizens (G2C) and from citizen to government (C2G). This is one area where India has failed miserably. There is no use of formulating documents/Bills if Indian government cannot implement the same. For instance, e-delivery of services in India cannot succeed till it is made mandatory.

Take the example of section 9 of the information technology act, 2000 (IT Act, 2000). Section 9 of the IT Act 2000 provides that nothing contained in section 6, 7 and 8 shall be confer a right upon any person to insist that any Ministry or Department of the Central Government or the State Government or any authority or body established by or under any law or controlled or funded by the Central or State Government should accept, issue, create, retain and preserve any document in the form of electronic records or effect any monetary transaction in the electronic form.

Section 6 of the IT Act, 2000 deal with the use of electronic records and digital signatures in government and its agencies. Section 7 of the IT Act 2000 deals with retention of electronic records. Section 8 of the IT Act, 2000 deals with publication of rule, regulation, etc. in Electronic Gazette.

Section 9 says that none can claim these services as a matter of right. For Indian citizens it’s a disabling provision and for Indian government it is deliberately formulated self defensive mechanism. Indian government lacks the will power to empower Indian citizens and residents electronically. Even after 11 years of formulation of the IT Act, 2000 Indian government is not confident and willing to provide mandatory e-governance services in India.

This is clear from the recent draft electronic services delivery bill, 2011 of India (ESD Bill 2011). However, the real problem with Indian E-Governance Initiatives in general and proposed ESD Bill 2011 in particular is that Legal Framework for Mandatory Electronic Services Delivery in India is missing from it, says Praveen Dalal, Supreme Court lawyers and Managing Partner of India’s exclusive techno legal law firm Perry4Law.

E-governance is very useful for bringing transparency and efficiency in delivery of public services. E-governance also helps in reducing corruption and red tappism. The 11 years of Indian e-governance failed to bring any impact upon growing corruption in Indian governmental dealing. This is the reason why Jan Lokpal Bill 2011 has been suggested.
However, the Jan Lokpal Bill of India 2011 or any other proposed Lokpal Bill of India must be strong and effective to deal with widespread corruption of India. This is more so when e-governance in India has failed and has become itself a source of corruption.

I have serious doubts that with these conditions, India would be able to capatilise the benefits of e-governance and mobile governance. Let us hope the State governments and Cabinet would reject the proposed ESD Bill 2011 for the larger interest of India.

Similarly, there is an urgent need to bring accountability for the funds that India receive for providing e-delivery of services and other technological services. Surprisingly, all such funds and grants are utilised upon e-governance projects that exist on files only. What is more surprising is why there is no accountability and transparency for the money claimed to be spent on such projects. Even the draft electronic services delivery bill 2011 failed to address these issues. I hope the Prime Minister’s Office (PMO) intervenes immediately for the larger interests of India.

Electronic Service Delivery Bill, 2011

What is the significance of section 9 of the information technology act, 2000 (IT Act 2000)? Section 9 of the IT Act 2000 provides that nothing contained in section 6, 7 and 8 shall be confer a right upon any person to insist that any Ministry or Department of the Central Government or the State Government or any authority or body established by or under any law or controlled or funded by the Central or State Government should accept, issue, create, retain and preserve any document in the form of electronic records or effect any monetary transaction in the electronic form.

Section 6 of the IT Act, 2000 deal with the use of electronic records and digital signatures in government and its agencies. Section 7 of the IT Act 2000 deals with retention of electronic records. Section 8 of the IT Act, 2000 deals with publication of rule, regulation, etc. in Electronic Gazette.

Section 9 says that none can claim these services as a matter of right. For Indian citizens it’s a disabling provision and for Indian government it is deliberately formulated self defensive mechanism. Indian government lacks the will power to empower Indian citizens and residents electronically. Even after 11 years of formulation of the IT Act, 2000 Indian government is not confident and willing to provide mandatory e-governance services in India.

This is clear from the recent draft electronic services delivery bill, 2011 of India (ESD Bill 2011). However, the real problem with Indian E-Governance Initiatives in general and proposed ESD Bill 2011 in particular is that Legal Framework for Mandatory Electronic Services Delivery in India is missing from it, says Praveen Dalal, Supreme Court lawyers and Managing Partner of India’s exclusive techno legal law firm Perry4Law.

E-governance is very useful for bringing transparency and efficiency in delivery of public services. E-governance also helps in reducing corruption and red tappism. The 11 years of Indian e-governance failed to bring any impact upon growing corruption in Indian governmental dealing. This is the reason why Jan Lokpal Bill 2011 has been suggested.

However, the Jan Lokpal Bill of India 2011 or any other proposed Lokpal Bill of India must be strong and effective to deal with widespread corruption of India. This is more so when e-governance in India has failed and has become itself a source of corruption.

I have serious doubts that with these conditions, India would be able to capatilise the benefits of e-governance and mobile governance. Let us hope the State governments and Cabinet would reject the proposed ESD Bill 2011 for the larger interest of India.

Mobile Cyber Security In India

Mobile phone has become an important aspect of our daily lives. We use mobile phone for multi purposes including mobile banking and mobile governance. With the use of third generation spectrum, even better, speedier and more productive use of mobile phones is now possible.

However, of all the benefits of use of mobile, we cannot ignore the risks associated with it. For instance, the mobile banking in India is risky as the present banking and other technology related legal frameworks are not conducive for mobile banking in India.

Similarly, we do not have a well developed e-governance infrastructure in India. Naturally, India is still not ready for m-governance. India does not have any infrastructure, legal framework, policies and strategies and most importantly expertise to implement these ambitious projects.

The biggest hurdles before the mobile related uses in India pertain to use of weak encryption standards and non use of mobile cyber security mechanisms in India, informs Praveen Dalal, managing partner of New Delhi based law firm Perry4Law. Absence of encryption laws in India has further made the mobile security very weak in India, says Dalal.

Mobile viruses and worms are further increasing the woes of mobile users’ world wide, claims Dalal. Recently 50 applications within Google’s official Android Market were found to be contaminated with DroidDream malware. The malware stole sensitive information like phone’s International Mobile Equipment Identity (IMEI) Number and the SIM card’s International Mobile Subscriber Identity (IMSI) number. It then sent it to a command-and-control server, informs Dalal. Similarly, other spyware and bugs are also infecting mobile phones worldwide

Instead of making the encryption requirements redundant and weak, India must concentrate upon further strengthening the same for better and secure mobile communications. Governments of most developed countries allow the usage of strong encryption standards ranging from 128 bits to 256 bits or more to ensure the security of sensitive information exchanged via Internet and other networks. However, India is still clinging to 40 bits encryption standards for the simple reason that intelligence and security agencies of India are not capable enough to break strong encryptions.

In fact, threats have been issued by Indian government to services providers providing encrypted mobile, e-mail and VOIP services. Gmail and Skype have been asked to provide the encryption keys to Indian government and its security agencies. However, neither Google nor Skype have admitted of receiving any such communication. India is also indirectly pressurising Blackberry to help India in its e-surveillance activities. These actions of Indian government would only make mobile security weaker.

Indian population is still not interested in mobile cyber security and if the default encryption protection is also taken away, mobile usage in India is definitely going to be suffered from malware attacks and cyber attacks. India must urgently concentrate upon mobile security so that these infected mobile cannot be used by criminals.